Updates from the CEO

The latest update from Albert Roberson, on where the civil rights docket is heading this term.

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Coordinator services

ADA and Section 504 coordinator services

A named practitioner carries your ADA and Section 504 coordinator portfolio, working within the designation your institution holds. We run the interactive process, keep the grievance procedure separate from accommodation requests, and build the record that a review will ask for.

How an engagement starts

  1. 01
    Scoping conversationWe look at your current designation, open requests and complaints, and where the records live.
  2. 02
    Written termsRole level, defined obligations, reporting line, and a flat monthly retainer fixed for the term.
  3. 03
    First reviewOpen matters triaged, the grievance procedure checked against what the law requires, and a short list of gaps delivered in the first weeks.

Who engages us

Who engages us

  • 01School districtsDistricts that need a designated Section 504 and ADA coordinator with the time and authority the role requires, alongside building-level 504 teams.
  • 02Colleges and universitiesInstitutions whose accessibility office handles student accommodations but whose employee, program access, and grievance obligations have no clear owner.
  • 03EmployersPublic and institutional employers that need ADA accommodation decisions made through a documented interactive process.

The role

What the role covers

  • The required designationThe coordinator Section 504 and ADA Title II require, named, published, and given the authority to decide, with our practitioner carrying the work.
  • The interactive processIndividualized, documented, and iterative. What was requested, what was considered, what was decided, and why.
  • Grievance procedureA published route for disability complaints, run separately from the accommodation request process itself.
  • Program accessibilityPrograms, services, and activities reviewed for access when viewed in their entirety.
  • Digital accessibilityAn inventory, a remediation plan against the applicable standard, and a procurement rule so the backlog stops growing.
  • Staff readinessGuidance for the people who meet these questions first, including service animal and effective communication practice.

Worth knowing

Where it usually goes wrong

Two failures dominate. Accommodations decided by category rather than individually, and digital accessibility treated as a one-time website project rather than an ongoing obligation. The role is built to prevent both. Published retainer rates for the ADA and Section 504 Coordinator role, by sector, are on the fractional leadership page.

See the published retainer schedule

Questions

Questions we get

All questions

Does a school district need a Section 504 coordinator?

A district that receives federal financial assistance and employs 15 or more people must designate at least one person to coordinate its Section 504 compliance. ADA Title II carries a parallel coordinator requirement for public entities with 50 or more employees.

What is the difference between Section 504 and the ADA?

Section 504 reaches programs that receive federal funds. The ADA reaches public entities under Title II and places of public accommodation under Title III, regardless of funding. Most public districts and colleges are covered by both.

Can you handle employee accommodations as well as students?

Yes. The role can cover student, employee, and public access obligations, or a defined subset written into the agreement.

Scoping

Start with a scoping call.

We look at what you have, tell you plainly whether we fit, and put the terms in writing before anything begins.

Trust, operationalized

Work with us

Engagements begin with a scoping conversation. We look at the portfolio you are carrying, the exposure you are managing, and the role you need covered, then we tell you plainly whether we are the right firm for it.

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