Services

Certified training

Training built from live casework rather than from a manual, delivered to your team or through the Learning Institute. The standard taught in the room is the standard applied in the field.

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At a glance

How training is engaged

UnitA seat for open programs, a program for custom work.
BasisPublished fee, or a quoted fee after scoping.
Group rateApplied automatically for five or more from one institution.
CredentialAssessment and a certificate, not attendance alone.

Published rates

What this covers

Four kinds of training

Each one scoped to your frameworks, your policies, and the matters your office actually sees.

Custom trainingBuilt for one practitioner, a team, students, or administrators, and scoped to your frameworks, your policies, and the matters your office actually sees.
Investigator trainingEvidence, interviewing, findings, and the procedural rigor a report has to carry.
Board and governanceTrustees and school boards, on what the institution is responsible for and what it is not.
Frontline and mandatory reportersThe people who receive the first report, and what happens in the first hour.

Who we build it for

Built for the room, not adapted from a deck

Custom training is scoped to an audience, not adapted from a standard deck.

One to one
One practitioner
A single coordinator, investigator, or ADA officer who needs a specific gap closed. Built around your matters and delivered one to one, which is the fastest way to fix something a room of thirty cannot address.
The whole office
A team or an office
Your whole compliance function, HR team, or student conduct office, trained on the same standard at the same time so that the process does not vary by who picks up the file.
Students
Students
Student leaders, resident advisors, orientation staff, and peer educators, on what to do when someone discloses to them and where the institution takes it from there. Written for the audience rather than translated down from a staff deck.
Leadership
Administrators and leadership
Deans, cabinet, trustees, and school boards, on what the institution is responsible for, what it is not, and the decisions that only leadership can make.

How an engagement runs

From scoping the room to keeping it current

Three phases, and what each one actually involves.

Before delivery

Scope the roomWho is being trained, what they hold, and what has gone wrong before. We would rather teach thirty people the right thing than three hundred the general thing.
Choose the formatWorkshop, cohort, practicum, certification, or retreat. Custom programs are built against your policies rather than a generic deck.

Delivery

Teach itDelivered by a practitioner who carries this work, in person or virtually, using your own material where you want the room working on real problems.
Assess itWhere the program carries an assessment, participants are measured against a standard and told plainly whether they met it.

After delivery

Document itCertificates issued, and hour-by-hour attendance records provided so an institution challenged on who was trained and to what standard can prove it.
Keep it currentWhere the framework changes, we tell you what your people now need rather than waiting for you to ask.

Published rates

Seats for open programs, quotes for custom work

A seat for an open program, a build for custom work.

Two things are being bought here and they price differently. An open program is a seat: someone registers, attends, and is assessed. A custom program is a build: we scope it to your policies, your matters, and your audience, then deliver it to your people.

Open programs carry published fees. Custom work is quoted after a scoping conversation, and the figure holds for the delivery.

Open programs

Published seats on our own calendar.

WorkshopFrom $75
Micro-certificationFrom $185
CertificationUp to $3,800
Residential retreat$6,800–$9,400

Custom delivery

Built for your institution and your audience.

Single sessionQuoted at scoping
Program of sessionsQuoted at scoping
Annual training partnershipQuoted at scoping
TravelAt cost, pre-approved

Included with an agreement

For institutions under a service agreement.

General services15 percent off
Knowledge Hub membersMember discount applies
Practice tierIncluded with an active engagement

Signing a service agreement earns 15 percent off general services and locks the rate for the term.

Terms

What the fee covers, and what it does not

What the fee coversCurriculum, delivery, materials, assessment where the program carries one, and hour-by-hour attendance documentation you can submit for continuing education credit.
What sits outside itTravel and venue costs for in-person delivery, billed at cost and pre-approved. Investigations and advisory work are engaged separately.
Group rateApplied automatically at checkout for five or more registrants from the same institution. Custom delivery is quoted for the room rather than per seat.
TransfersSeats transfer to another person at the same institution at no charge before the program begins.
RefundsCohorts refund in full up to 14 days before and 50 percent up to 7 days before. Workshops refund in full up to 48 hours before.
What the certificate confirmsCompletion of the program and, where one is set, a passed assessment. It evidences our standard rather than external accreditation.

Before you rely on it

What our certificates do and do not confirm

A certificate from us confirms that you completed the program and, where the program includes one, passed the assessment. It is not an accreditation from SHRM or a state bar. We pursue that recognition and it may not be in place when you register, so we provide attendance documentation and say this plainly rather than letting anyone assume otherwise.

Read the questions we get

Scoping

Tell us who is in the room.

A scoping call settles the audience, the format, and the standard before anything is built.