Coverage and program
Digital accessibility program
Digital accessibility run as an ongoing obligation rather than a one-time website project. An inventory of what you publish, a remediation plan against the applicable standard, and the procurement and publishing rules that stop the backlog from growing.
How an engagement starts
- 01ScopeWhich properties, platforms, and content types are in scope, and who owns each today.
- 02Inventory and assessmentWhat exists, measured against the standard, with the findings written up.
- 03Plan and rulesA prioritized remediation plan, a procurement rule, and publishing guidance, handed to the people who will carry them.
When to call
When institutions engage us
- 01
A compliance date is coming
Public schools, colleges, and other public entities are working toward the Justice Department's Title II web and mobile accessibility rule.
- 02
A complaint has arrived
A student, employee, or member of the public could not use a page, a document, or a platform, and has said so.
- 03
The website was fixed once
A remediation project finished, and new content has been inaccessible ever since.
- 04
No one owns it
Accessibility sits between IT, communications, and the ADA coordinator, and moves forward only when someone complains.
The program
What the program covers
Inventory
Websites, documents, video, course content, and the third-party platforms your community is required to use.
Assessment
What you publish measured against the applicable standard, with the barriers recorded and rated.
Remediation plan
What gets fixed, in what order, and by whom, prioritized by use and by risk.
Procurement rule
Accessibility written into how you buy software and platforms, so the backlog stops growing.
Publishing practice
Templates, captioning, and guidance for the staff who create content every day.
Ongoing conformance
Regular checks and a route for requesting access to content that has not yet been remediated.
Worth knowing
Where it usually goes wrong
Digital accessibility treated as a one-time website project rather than an ongoing obligation. The program is built to prevent that, and it sits naturally inside an ADA and Section 504 coordinator seat.
See ADA and Section 504 coordinator servicesWhat standard do you measure against?
WCAG 2.1 Level AA, the technical standard adopted in the Justice Department's Title II rule for state and local governments, including public schools and colleges.
Does this cover documents and video, not just the website?
Yes. Documents, video, course content, and third-party platforms are part of the inventory.
How is the work priced?
Quoted after scoping, and the figure holds for the work agreed.
Scoping
Start with a scoping call.
We look at what you have, tell you plainly whether we fit, and put the terms in writing before anything begins.