The Learning Institute · Workshop
Responding to Title VI Discrimination Complaints
For whoever receives the complaint first. A one-hour session on the first days of a Title VI matter: receiving, documenting, and starting the investigation, the timelines and procedural requirements that apply, communicating with complainants, and the pitfalls that turn a manageable matter into a compliance problem. Handling Title VI complaints in 2027 picks up from there for the coordinator who owns the process.
Audience
Who it is for
Administrators, coordinators, and front-line staff who may be the first to receive a Title VI complaint.
Outcomes
What you will be able to do
By the end of the program, participants can do each of these in their own work.
- Recognize a complaint even when it is not labeled as one
- Document receipt and first steps
- Know the timelines and procedural requirements that apply
- Communicate clearly with complainants
- Avoid the early mistakes that escalate a matter
Agenda
How the time is spent
- Part I
- Part II
- Part III
Dates
Dates and registration
Register below. Your seat is confirmed by email.
Taught live by Fractional Coordinator practitioners, based in Portland, Oregon. Virtual sessions are open to participants anywhere in the United States. Bring this program to your institution
Questions
Not sure this is the right program?
Book a 20-minute call. We will point you to the program that fits your role, or tell you if none does.