Coverage and program
OCR matter support
Support when the Office for Civil Rights opens a matter: the data request, the response, interviews and site visits, and, where it comes to it, the resolution agreement and the monitoring that follows.
How an engagement starts
- 01Read the letterThe allegations, the scope, and every deadline, set out in one place.
- 02Plan with counselWho does what, what is produced, and when, agreed with your counsel before anything is sent.
- 03Respond and trackThe response delivered, and every later obligation tracked to its date.
When to call
When institutions engage us
- 01
A complaint has been opened
A notification letter has arrived with a data request and a deadline.
- 02
A compliance review has begun
OCR has opened a review on its own initiative, and the scope is wider than any single complaint.
- 03
An agreement is on the table
A resolution agreement has been proposed, and the institution needs to know what each term will require in practice.
- 04
Monitoring is under way
An agreement is signed, and the reporting deadlines and program changes have started to arrive.
The support
What the support covers
The data request
Policies, files, and records assembled, organized, and produced on time.
The written response
A clear account of the policy, the process, and what happened in the matters in scope.
Interviews and site visits
The people OCR will speak with, prepared to describe the process as it actually runs.
Agreement terms
Each proposed term read for what it will require, working alongside your counsel.
Monitoring reports
Evidence that each term was met, delivered on the schedule the agreement sets.
Program changes
The policy, training, and records work the agreement requires, carried through rather than left on a list.
Worth knowing
Counsel leads, we carry the work
An OCR matter is a legal proceeding as well as a compliance one. Your counsel leads the response; we assemble the record, prepare the people, and carry the program changes the matter requires. We are a compliance firm rather than a law firm, and we say so at the outset.
See compliance auditsDoes this cover PK-12 districts?
Yes. OCR opens matters against districts as well as colleges, and district work is priced on the PK-12 schedule.
Can you help after an agreement is signed?
Yes. Monitoring and the program changes an agreement requires are often where institutions need the most capacity.
How is the work priced?
Quoted after scoping, and the figure holds for the work agreed.
Scoping
Start with a scoping call.
We look at what you have, tell you plainly whether we fit, and put the terms in writing before anything begins.