Coverage and program
Policy and process design
Grievance procedures, notices, and the instruments that carry a matter from report to resolution, written against the rules that apply to your institution today and built to be run by the people you have.
How an engagement starts
- 01ReviewThe policy in force, the procedure as it actually runs, and the rules that apply to your institution today.
- 02DraftNew or revised documents, written for the people who will use them and reviewed with your counsel.
- 03Adopt and roll outYour institution adopts the documents, and we train the people who run the procedure.
When to call
When institutions engage us
- 01
The rules changed
The regulations or the guidance moved, and the policy in force no longer matches what applies.
- 02
A review found gaps
An audit, an agency review, or a difficult matter showed where the procedure does not hold.
- 03
The procedure is not run as written
Staff work around the written procedure because it does not fit how matters actually arrive.
- 04
One policy is doing several jobs
Complaints under different frameworks run through a single procedure written for only one of them.
The work
What we write
Nondiscrimination policy
The policy statement, its scope, and the notices that tell your community where to go.
Grievance procedures
Notice, timelines, the standard of proof, and the separation between investigator and decision maker, written step by step.
Notices and letters
Notice of allegations, outcome letters, and the other documents a matter generates, drafted once and used consistently.
Intake instruments
Report forms, initial assessment checklists, and supportive measures documentation.
Records structure
Where each document lives and how a complete file can be produced on request.
Rollout
Training for the people who run the procedure, so the document and the practice match from the first matter.
Worth knowing
Your counsel signs off
We are a compliance firm rather than a law firm. We draft the documents and explain them; your counsel reviews them and your institution adopts them. We say that plainly before an engagement letter is signed.
Start with a compliance auditDo you write policy for PK-12 districts?
Yes. District work is priced on the PK-12 schedule.
Can you keep the policy current after it is adopted?
Yes. Policy and instrument work is included in a fractional seat, which keeps the documents matched to the rules as they change.
How is the work priced?
Quoted after scoping, and the figure holds for the work agreed.
Scoping
Start with a scoping call.
We look at what you have, tell you plainly whether we fit, and put the terms in writing before anything begins.